United Van Lines

Unclaimed
Interstate
(4 reviews) 4.8 out of 5
1245 Jj Kelley Memorial Dr Ste 200 Saint Louis, MO US 63131
USDOT
77949
Docket
FF009300, MC067234

Updated October 15, 2026

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Carrier Ratings

Quality of Equipment
8.8
Communication
9.5
Timeliness
9.5

Positive Flags

On Time Pickup
2
On Time Delivery
2
Consistent Tracking
1
Strong Dispatcher Communication
1
Easy to Work With
1
Good Delivery Condition
1

Negative Flags

Intermittent Tracking
1
Poor Driver Communication
1

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Overview

United Van Lines is a 4,731-truck interstate flatbed and auto carrier carrier in Saint Louis, MO. Rated 4.8/5 by 4 shippers. Carrier authority active since Sep 1988 (MC067234, USDOT 77949), satisfactory safety rating, insurance on file. Lanes: Vacaville, CA → Seymour, IN; Pharr, TX → Auburn, WA; Cincinnati, OH → Saint Louis, MO.

About United Van Lines

Provided by the carrier

United Van Lines is America's #1 Mover®. It's a position we take great pride in because it came about by truly serving our customers like no other van line in the industry. It's a position that we maintain because we know our customers expect nothing but the best from United and it’s what we strive for.

Our network of more than 300 agent locations allows us to blanket the country with long distance movers, serving nearly every city and small town across America with the best moving and storage services available.

Fleet Details

Type Tractors Trailers Trucks
Owned 0 0 0
Leased 2780 4010 1951

Freight

  • General Freight
  • Household Goods
  • Motor Vehicles

Truck Types

  • Auto Carrier
  • Flatbed

Shipment Types

  • Full Truckload
  • Less than Truckload

Specialized Services

  • Last Mile
  • Hazardous Materials
MCS-150 Mileage
85,291,458 (2024)
Electronic Tracking
50% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by United Van Lines

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Motor Carrier Active — 09/27/1988 (38 years, 2 weeks)
Freight Forwarder Active — 05/14/2010 (16 years, 5 months)
Carrier operation
Interstate
Hazmat
Cargo authorization
Property
Household

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 1070 192 0 4.58 36.6%
Unsafe Driving 284 114 0 0.57 7.4%
Hours of Service Compliance 293 51 0 0.37 23.4%
Driver Fitness 55 25 0 0.15 13.2%
Controlled Substances 10 8 0 0.03 5.6%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 1 1
Injuries 2 21 20 43
Tow-away 0 0 0 0
Crash Reports 6 24 37 67

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 2110 71 3.36% 6.67%
Vehicle 1102 269 24.41% 22.26%

Insurance Coverage

Insurance Type
BIPD (Primary)
Company Name
Vanliner Insurance Company
Policy Limit
$1,000,000
Policy Number
MRV 5073400-05
Effective Date
12/01/2016

Insurance Type
BIPD (Primary)
Company Name
Vanliner Insurance Company
Policy Limit
$1,000,000
Policy Number
MRV 5073400-15
Effective Date
12/01/2025

Insurance Type
Cargo
Company Name
Indemnity Insurance Company of North America
Policy Limit
$5,000
Policy Number
484816
Effective Date
05/01/2009

Insurance Type
Cargo
Company Name
Indemnity Insurance Company of North America
Policy Limit
$5,000
Policy Number
484816
Effective Date
03/08/2010

Bond Coverage

Bond Type
Surety Bond
Company Name
Travelers Casualty and Surety Company of America
Policy Limit
$75,000
Policy Number
105992979
Effective Date
10/01/2013

Bond Type
Surety Bond
Company Name
Travelers Casualty and Surety Company of America
Policy Limit
$75,000
Policy Number
105992979
Effective Date
10/01/2013

Showing 4 of 4 Reviews Clear Filters
OH

Verified Broker from Ohio

May 15, 2024

“Good team, good rates”

Timeliness
10/10
Quality of Equipment
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Easy to Work With
  • Good Delivery Condition

This team came in with a solid offer that was hard to turn away. We are lucky they did, because they ran the load well and for a great rate. It has been some time since we have worked with them, but would book with them again.


Lanes
Vacaville, CA to Seymour, IN
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
IN

Verified Broker from Indiana

June 20, 2023

“Full Truckload from Pharr, TX to Auburn, WA”

Timeliness
10/10
Quality of Equipment
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
What went poorly?
  • Intermittent Tracking
  • Poor Driver Communication

This carrier is okay, the have a gap for improvement in the communication, as the tracking was not consistent and they didn't have a strong communication on email or text messages. Apart from that, I would use them again.


Lanes
Pharr, TX to Auburn, WA
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking not functional
OH

Verified Broker from Ohio

October 20, 2021

“Full Truckload from Cincinnati, OH to Saint Louis, MO”

Timeliness
8/10
Quality of Equipment
8/10
Communication
8/10

They did a good job with their paperwork and turning it in quickly, drivers and dispatchers were nice


Lanes
Cincinnati, OH to Saint Louis, MO
Freight Details
General Freight
Tracking
Did not use electronic tracking
KS

Verified Shipper from Kansas

September 22, 2021

“Full Truckload from Kansas City, MO to Little Rock, AR”

Timeliness
10/10
Quality of Equipment
7/10
Communication
10/10

Our coordinator, Lucy, is communicative, friendly, prompt in response and does her best to get us the best rates and shipment plans for what we need.


Lanes
Kansas City, MO to Little Rock, AR
Kansas City, MO to Chicago, IL
Kansas City, MO to Richmond, VA
Freight Details
General Freight
Tracking
Did not use electronic tracking