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West Express LLC

Unclaimed
Interstate
(12 reviews) 4.8 out of 5
Addison, TX 75001
USDOT
2957862
Docket
MC002970

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Carrier Ratings

Cleanliness
9.5
Communication
9.5
Timeliness
9.4

Positive Flags

On Time Pickup
11
On Time Delivery
11
Consistent Tracking
8
Strong Dispatcher Communication
8
Strong Driver Communication
7
Easy to Work With
6
Easy to Onboard
5
Good Delivery Condition
5
Knowledgeable
5
Friendly
4
Clean Equipment
4

Overview

What started as a single truck operation has grown through years into excellence in service and client dedication we have today. At its journey and growth West Express became a freight transportation company with unlimited ability and excellence visible in every segment. Specializing in truckload transportation, expedited shipments and client dedication West Express superior quality of services will satisfy all your business needs. Our extensive experience is a guarantee to you - no task is undoable, no transport mission made impossible. We are West Express, and West is the best!

Fleet Details

Type Tractors Trailers Trucks
Owned 7 3 0
Leased 7 12 0

Freight

  • General Freight
  • U.S. Mail
  • Beverages
  • Paper Products

Truck Types

  • Dry Van

Shipment Types

  • Parcel
MCS-150 Mileage
1,371,395 (2023)
Electronic Tracking
75% of reviewers say the carrier uses electronic tracking

Lanes

This information was provided by West Express LLC

Primary Operating Area Headquarters

Compliance

Authorizations

FMCSA authority status
Inactive
Carrier operation
Interstate
Cargo authorization
Property

Safety Violations

Type Total Severe Out of Service Measure Percentile
Vehicle Maintenance 11 2 4 2.69 22.3%
Unsafe Driving 3 0 0 0.62 7.7%
Hours of Service Compliance 1 1 1 0.16 8.4%
Driver Fitness 0 0 0 0 0%
Controlled Substances 0 0 0 0 0%

Accident Report

Type Last 6 Months 6-12 Months ago 12-24 Months ago Total
Fatalities 0 0 0 0
Injuries 0 0 0 0
Tow-away 0 0 2 2
Crash Reports 0 0 2 2

Inspections

Type Inspections OOS Inspections OOS Percentage National Average
Driver 43 1 2.33% 6.67%
Vehicle 20 4 20% 22.26%

Insurance Coverage

Insurance type
BIPD (Primary)
Company name
National Casualty Company
Policy limit
$750,000
Policy number
LFO0006904
Effective date
01/14/2023

Showing 12 of 12 Reviews Clear Filters
OR

Verified Broker from Oregon

September 15, 2023

“Reliable”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Knowledgeable

Carrier has done 3 loads since 2021. Always on time, dispatch communication is great. Paperwork submission is quick and done properly! We would recommend them for your shipment needs!


Lanes
Miami, FL to Ocala, FL
Sylva, NC to Muncie, IN
Norfolk, VA to Jasper, IN
Freight Details
General Freight
Tracking
Did not use electronic tracking
IN

Verified Broker from Indiana

September 13, 2023

“Full Truckload from Wilmington, DE to Harrodsburg, KY”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking

Expedite shipment that was very crucial to get there on time....carrier did great and was early to both pick up and delivery appointments as well as staying on tracking.


Lanes
Wilmington, DE to Harrodsburg, KY
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional
NH

Verified Broker from New Hampshire

September 08, 2023

“Full Truckload from Green River, WY to Moonachie, NJ”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Friendly

I used one time last year for a tough WY load... they bailed us out and did a great job picking up and delivering on time. Good carrier.


Lanes
Green River, WY to Moonachie, NJ
Freight Details
General Freight
Tracking
Did not use electronic tracking
IN

Verified Broker from Indiana

September 08, 2023

“Full Truckload from Texarkana, AR to Denver, CO”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Strong Dispatcher Communication
  • Strong Driver Communication
  • Friendly
  • Easy to Work With
  • Easy to Onboard
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

Great Carrier! Does an amazing job on paper loads. Clean and new trailers


Lanes
Texarkana, AR to Denver, CO
Freight Details
General Freight
Paper Products
Tracking
Offers electronic tracking
Tracking functional

helped me find this carrier
NC

Verified Broker from North Carolina

September 08, 2023

“Great carrier with Great capacity!”

Timeliness
10/10
Cleanliness
10/10
Communication
10/10

What went well?
  • On Time Pickup
  • On Time Delivery
  • Consistent Tracking
  • Clean Equipment
  • Good Delivery Condition
  • Knowledgeable

West Express has a great dispatch team and great communication throughout the shipment process. Wide TX capacity. I would definitely recommend them!


Lanes
Dallas, TX to Los Angeles, CA
Freight Details
General Freight
Tracking
Offers electronic tracking
Tracking functional